Definitions
The controller is a natural or legal person, public authority, agency or other body that determines the purposes and means of processing personal data.
“Processor” means a natural or legal person, public authority, agency or other body that processes personal data on behalf of the controller;
Personal data means any information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, a personal identification number, location data, an online identifier or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that person;
Processing of personal data means any operation or set of operations performed on personal data or sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;
A “cookie” is a small text file that a website stores on your computer or smart device when you visit our site. It allows your preferences to be remembered so that you do not have to choose them again when you return to or browse this page.
What personal data do we collect and for what purpose?
If you would like more information about a service through this website, we collect and process the following personal data. ISKV Kinnisvara OÜ collects the following information:
- Name
- Email address
- Phone number
- Enquiry text
An enquiry can be made by filling in the contact form or by sending an e-mail to info@iskv.ee. We also use business information from a credit information enquiry to prepare an offer.
The legal basis for such processing is the processing of personal data for the performance of a contract with the data subject or to take steps at the request of the data subject prior to entering into a contract (Article 6(1)(b) GDPR).
Website visit statistics
When websites are visited, non-personalised technical information about the visitor is collected.
Technical information is limited to the internet address (IP address) of the computer or network used, the version of the browser software and the computer’s operating system, and the time (time, date, year) and place of the visit. IP addresses are not linked to personal information.
We use the automated tool Google Analytics to collect the above data. If you do not wish to share this data about yourself, you can opt out of data collection by Google Analytics at any time, as described here.
Cookies
Our websites use cookies to improve the quality of our services. We use session cookies, persistent cookies and third-party cookies (Google Analytics, Facebook):
To recognise new and returning customers. To remember your preferences, such as language, colour contrast or font size. To remember whether you have (or have not) accepted our cookies on this page. To collect reliable information about page traffic, which lets us measure how well the page meets users’ needs and make possible improvements.
Enabling cookies is not required for the basic functions of the website, but it provides a better browsing experience. You can delete or block cookies at any time, but some functions of the website may then not work as expected.
Please note that some cookies come from a third-party service provider who performs some of these tasks on our behalf.
Cookie information is not used to identify you, and the information we collect remains under our control. Cookies are not used for any purpose other than those described above.
How long do we keep data?
Non-personalised technical data collected on the Site is kept for an indefinite period.
We keep personal and customer information for as long as necessary:
- To manage services and information
- To respond to enquiries submitted
- To ensure that choices and rights can be exercised
Sharing of personal information
We may share your personal, customer or business information with companies that provide services supporting our business, such as website analytics or customer service providers. These companies may use personal, customer or business information only to provide services to us. When choosing service providers, we take into account that the provider is located in the European Economic Area.
We will only pass on your personal, customer or business information to third parties as described in this Privacy Notice. We will not sell your personal information to third parties.
Access rights
In certain cases you have the right to request restriction of the processing of your personal data and to object to the processing of personal data concerning you.
Withdrawal of consent to the processing of personal data
If you would like to be forgotten, let us know by writing to info@iskv.ee. On request, we will delete information related to your enquiries from our systems.